Nakheel Malls is pulling out all the stops to ensure customer, staff and tenant safety and wellbeing as it prepares to reopen Nakheel Mall, Ibn Battuta Mall, Dragon Mart and other destinations across Dubai.
Nakheel Malls’ reopening strategy includes Covid-19 tests for all customer service desk staff, sanitisation tunnels at its largest malls, a 70 per cent increase in security staff and an extensive pre-opening disinfection programme, currently underway, at all locations.
The measures are in addition to government protocols, including temperature screening at mall entrances, 24-hour sanitisation and social distancing policies, which will also be in place across Nakheel Malls' venues.
A strict disinfection regime has been placed at all Nakheel Malls’ destinations for the last two months – including during the closure – and has been stepped up even more for reopening. Deep disinfection is taking place at all locations prior to opening, with an intensified sanitisation programme – including high touch point sterilisation every 30 minutes and regular cleanliness inspections by government authorities – continuing once operations begin.
Nakheel Malls will also soon launch a new service, under which goods can be ordered online and picked up at a dedicated collection point, further benefiting customers and retailers.
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